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5 Common Triggers in Business that Clarify the Need for an Online Business Manager

5 Common Triggers That Point to the Need to Hire a Second-in-Command

There are 5 ​triggers in a business ​where the ​founder and owner of a growing company ​​begin to realize it may be time to hire a second-in-command.

The role of the second-in-command ​​​​assists and support the ​​CEO ​to grow and scale the business to new levels of ​profit, ​efficiency, and freedom in the business.

Every business owner needs a second-in-command. A back-up. A right-hand person.

​Every CEO needs someone who: 

  • ​Will free you from the ​management of day-to-day operational tasks and issues ​in operations, projects, marketing and your team.
  • Complements your strengths and fills in for your weaknesses.
  • ​Is a trusted thought partner to bounce ideas. ​
  • ​Will execute your business plan and drive resources to accomplish your goals.
  • ​​Provides back-up ​​for the ​business to stay on course when you're not available.​

This seasoned manager is adept ​at liberating the overworked and overwhelmed business owner from the day-to-day nuts and bolts of running a ​growing company.

When ​​the management of day-to-day operational ​tasks and areas of the ​organization begin getting in the way of the CEO's ability to grow the company; ​it's time to hire a second-in-command.

Does this sound like you?

Are you still wearing the manager’s and CEO’s hats and ​feel like you're burning out? ​

You've grown the business to multiple 6 & 7 figures but revenue and profit are beginning to stall out. ​

​You find yourself frustrated while sitting on a treasure chest of opportunities to grow and scale and there's simply no time to follow up and execute anything new.

Above all...the most productive time of your day is spent putting out fires and struggling to maintain focus.

While this may be true, as the CEO of your ​company your primary role is to ​GROW.

Although, that can seem next to impossible when you're exhausted and ​carrying the ​entire burden of growing a company on your own. ​

5 Common Triggers That Will Prompt the Need to Hire a Second-in-Command.

Working with a Virtual COO is Like Getting New Glasses

​​​​ ​5 triggers begin to indicate the need ​for a second-in-command ​in your organization.

Only then ​you'll begin to have the time you need to focus on ​ growing and scaling your company ​into the future and accomplish big goals.


Business growth requires you ​fully ​lean into the CEO role to lead the business to higher levels.

When your business ​reaches multiple ​6 & 7 figure revenues, ​it begins to have a ​life of its own.​

​No doubt you've ​ noticed!

​​Running ​your business is more challenging and complicated than ever before. Many women business owners have shared with me that "it's all become too hard."

​While sales increase you ​hired more people to help you deliver and take care of clients. ​

​Also, your marketing ​strategies ​expanded which requires higher levels of attention to consistency ​in generating new business.

If you continue wearing ​both manager and ​CEO hats, your business ​will begin to ​stagnate​. You may even ​lose control of your vision and the reasons you started the business.

When you ​fully lean into ​the CEO role and allow a seasoned second-in-command to manage your business, you’ll regain that control, clarity and focus you need to grow.


Self-awareness regarding your skills and capacity helps you realize you can’t do it all anymore.

When you started your business you did it everything!

​There was ​no one else. There was no budget to hire people to help you. ​

It was actually kind of fun ​being buried in the roots of developing your ​vision. ​The sheer passion you had ​during ​those times ​of creating something new kept you ​driving forward.

You just knew the sacrifice of working 24X7 every day including weekends and holidays would all be worth it.


​The business grew. The time you ​once had to ​spend hours on ​growing the business ​​began shrinking.

And big time. There are only so many hours in a day.

Subsequently, the business is now calling you to a higher calling ​to keep it moving forward and growing.

​It's calling you to lean into the CEO role to lead it into the future.

​​For most business owners that means they must let go of tasks and areas of the business that ​must be delegated to someone else.

​Tasks​ and activities that are now below your pay-grade.

​Areas such as day-to-day operations, project management, marketing and your team must be delegated to a trusted second-in-command.

A skilled and experienced second-in-command will liberate you from areas of the business that ​will continue to pull you down if you insist on doing everything yourself.

​You don’t have ​to carry the entire burden of running a successful business.

Wearing just the CEO hat will give you time and energy back to do what you enjoy and are born to do – lead the business rather than manage it.

You probably don’t enjoy managing the business, but it’s also hard to let go of that control.

​A ​skilled and seasoned second-in-command will help you ​lean into the CEO role and ​give you needed space to work ON the business, rather than IN it.


Frustration overwhelm you, and you struggle with "hitting the ceiling" and “feeling stuck”.

​Most business owners become ​frustrated and overwhelmed while buried in the ​daily grind and challenges of ​running and growing ​​a ​​business

​The initial thrill and passion that ​once drove you to spend insane hours and make sacrifices to see your ​​vision grow begin to fade in the ​daylight of ​running a ​growing company.

As indicated in previous triggers, time is becoming a really big deal as the business grows in clients, technology, and people involved in making things happen.

This is especially true for visionary entrepreneurs. ​Visionaries are ​​typically not wired to remain in the quicksand of daily routines for long without burning out.

The daily grind is not where their "best selves" ​should remain.

Visionary ​business owners are ​the most successful when they can focus and drive the company forward through the brilliance they bring to the ​​company's vision.

Most business owners experience feelings of "being ​stuck" and "hitting the ceiling" in growth in this phase. Taking a close look many will find they are ​spending more time doing the manager’s tasks than doing CEO tasks.

​A skilled and trusted second-in-command frees you up to focus only on the ​high-level tasks you enjoy to help the business move forward.


Life events such as kids, loss, marriage, health, etc. change the time and energy you have to invest in the business.

​Life happens, no matter what’s going on ​in ​the business.

You want to be present for your life outside of the business. But, when you're doing everything in the company your time and life/work balance is impacted significantly.

​Partnering with a second-in-command gives you the time and freedom to enjoy and take care of your life while growing and scaling a successful business.

Many times women business owners have shared with me that the decision to hire a second-in-command was crucial to ​the business's ability to survive. ​

They fear what would happen to their income, their clients and their team if life threw them a curve and they were no longer available to business as they are now.


Loss of energy leaves you no longer wanting or willing to continue working at the same exhausting pace.

This trigger is closely tied to trigger #4.

​With a second-in-command focused on the role of managing back-end operations, projects, marketing, and team you’ll ​gain a balance ​between work and personal life.

You’ll find a new love and passion for your business. ​You won’t be exhausted from doing and being responsible for everything getting done.

You’ll have the time to create plans, strategies, products, and services to take your business to the next level.

​A second-in-command is an ​integrator and ​will ​drive your company goals to reality.

Your second-in-command will:

  • ​Manage your products and services, team, operations​ and marketing.
  • ​Collect and analyze ​company ​metrics and discuss with you results.
  • ​Execute your business strategy 
  • ​​Help you stay on top of financial controls
  • ​Build and manage strong teams
  • ​Develop systems and automation to run the company efficiently and cost-effectively

Hiring an second-in-command ​is a big decision, certainly – but the alternative is more of the same – frustration, feeling stuck, and hitting the ceiling.

Have you read, "Is It Time to Hire a Virtual COO" yet? Click here to read full article.

​Are You Ready to Hire a Second-in-Command?  

​Are you ready to full lean into being the CEO leader of your company?  I invite you today to schedule a complimentary 30-min discovery call with me.  

Immediately upon scheduling you'll receive a Discovery Kit with a personal video, testimonials, case studies, Kolbe index and more to fully prepare you for our call together.   Simply click on the link below to apply.  I can't wait to hear from you.  

​Schedule a Discovery Call Today!

​This is a 30-min face-to-face meeting on Zoom. ​

There is a short application (click below) before you receive a link to schedule your call. 

Immediately upon scheduling our call, you'll receive a discovery package to ​assist you in the ​process.

​I'd love to hear your feedback on this topic.  Please leave your comments or questions below.  

About the Author Brenda Violette, Professional Fractional Integrator for Companies Running on EOS®

Brenda Violette founded Violette Business Services, LLC, a Connecticut-based virtual business management and consulting company. Her company is a solo EOS Integrator™ practice. She partners exclusively with companies running on the Entrepreneurial Operating System® (EOS®) and works with an EOS Implementer™ (or has graduated!). Since 2008 she has been working with Visionary entrepreneurs to help them get unstuck at operational and organizational levels and get the most out of their businesses. As an entrepreneurial business owner herself, Brenda understands the Visionary mindset, their needs, and challenges. Her ability to adapt and keep the organization moving forward is a well-honed gift she brings to any entrepreneurial-led company. Brenda is a relentless learner and fiercely dedicated to growing her leadership and management skills by reading, training, and participating in organizations. She is a well-known and valued member of several EOS-based Visionary/Integrator communities, including a Rocket Fuel Mastery Program graduate, FIM, and an Advanced Integrator™ Mastery Forum Member in Rocket Fuel. Brenda is passionate about living her best EOS life and helping her clients to live theirs too! To learn more about how a Fractional Integrator™ can help you create big growth and sustainability visit

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